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Client Retention

Client Retention

Ok, as I promised… I would elaborate on some unique retention programs… BUT you must first understand the basics…

What Should Your Focus Be?

What Should Your Focus Be?

As a company owner/manager you often wear many hats… You wind up cleaning the floors, answering the phones, worrying about customer complaints, completing accounting statements, making deposits
But most of us forget to focus on the most important part of our business… marketing and client retention…