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What do we do When the CRA OCR Misreads our Letters?

GetAttachment[1]What’s up with OC/CRA? I got back reports from a client last night and reading them now. Looking at my original letters to both, they haven’t done a thing I asked. I didn’t dispute a thing and they’re talking about my disputed items? It’s like I asked for an apple and got a bowl of French onion soup? I don’t know how the OCR would of read my letters, it would of had to have been done by hand. Can those people read English?

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